On Sweating The Small Stuff

October 29, 2012

I'm not one who sweat the small stuff when it comes to relationship. Almost 10 years of marriage and I've never complained if the toilet seat is not down or the fact that he never put the dirty clothes inside the hamper (he put it on top of it, not inside :D). I also never care when Jibran doesn't want to get a haircut. I mean, it's just hair, right?

But when it comes to business, I am the total opposite. To the point where I've wondered myself whether I'm doing the right thing or whether this is healthy or not. When I mean by small stuff; pictures on the blog that don't line up perfectly, pictures that are low quality, comments that are unanswered, typos in the powerpoint presentation, AC/light that don't get turned off when not used, logo that is not properly located and so many other things. The recent launch of Clozette Daily has especially made me realized more and more of how meticulous I can be.

Now I have come to a conclusion that small stuff matters. And paying attention to the small stuff helps me understand the big pictures. I don't believe we can get the big things right if we ignore the little things that often make a big difference. In a recent article I read, it says that everything we do/ignore, no matter how small, will move our business forward or drags the business backwards, which is so true...in every successful company, there are people who never overlook the small stuff.

To close this post, here's my favorite story about Steve Jobs and his attention to detail:

Situation: Steve called Vic at Google on a Sunday telling him that..  

"So Vic, we have an urgent issue, one that I need addressed right away. I've already assigned someone from my team to help you, and I hope you can fix this tomorrow. I've been looking at the Google logo on the iPhone and I'm not happy with the icon. The second O in Google doesn't have the right yellow gradient. It's just wrong and I'm going to have Greg fix it tomorrow. Is that okay with you?" 

And here's what Vic thinks..

"In the end, when I think about leadership, passion and attention to detail, I think back to the call I received from Steve Jobs on a Sunday morning in January. It was a lesson I'll never forget. CEOs should care about details. Even shades of yellow. On a Sunday."

Thank you Steve for making me feel normal :). 

Article worth reading: http://www.fastcompany.com/1798504/box-ceo-aaron-levie-create-something-exceptional-do-sweat-small-stuff

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